How to Fix Error 628: The Connection was terminated

How to Fix Error 628: We usually encounter error code 628 while connecting to the internet through the modem. This error code can be a result of outdated network drivers, damaged modem cable, or Firewall settings on our Windows system. I recently encountered the error code 628 and trust me it is very annoying. I worked a lot to fix error 628 and finally came up with few solutions. So I thought of summarizing all the methods so that it can help others as well. Head on to the next section where we have given methods to fix error 628.

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HOW TO FIX ERROR 628: THE CONNECTION WAS TERMINATED

In this section, you will get various methods to fix Error 628. Kindly follow the steps carefully and let us know in case of any concerns.

METHOD 1: CHECK THE MODEM CABLE

The most common cause of error 628 is damaged or loosely attached modem cable. This cable is the only medium to transmit data to and from internet/computer. So, carefully check if your cable is properly connected and is in the good state. In case of any discrepancy, properly connect or replace the cable and check if the error 628 still persists.

METHOD 2: CHECK MODEM STATUS

Kindly follow the steps given below to check the status of your network adapter or modem.

  • Go to the search bar (By Pressing Windows Key).
  • Here, type ncpa.cpl
  • Here you will get all your network connections.

fix error 628

  • Right click on your network.
  • If it is disabled, click on Enable option.
  • Now try connecting to the internet again and check if the error code 628 still persists.

METHOD 3: CHECK FIREWALL PROTECTION

It is very common for a Windows system when firewall or antivirus protection hinders the internet connectivity. Follow the steps given below to temporarily turn off Firewall Protection:

  • Go to the search bar (By Pressing Windows Key).
  • Here, type Check Firewall Status.
  • From the left panel, select Turn Windows Firewall on or off.

fix error 628

  • Temporarily turn off firewall protection and check if the error still persists.
  • If you are successfully able to connect to the internet, then you can wisely use any good antivirus and keep the firewall protection off.

METHOD 4: UPDATE NETWORK DRIVER

Follow the steps given below to update the network drivers. This method has been proved to be very successful.

  • Go to Control Panel.
  • Choose Program and Features.

fix error 628

 

  • From the list of installed software, choose your network driver and update it.

So these were the few methods to fix Error 628 on your Windows System. Hope you liked this article on How to Fix Error 628: The Connection was Terminated. In case of any issues regarding this, feel free to ask via comments.

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