How to fix Google Play Store Error Code 491

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How to fix Google Play Store Error Code 491: Well, I suppose you must be trying to download or update an app from Google Play Store and unfortunately got a pop up with error code 491. If this is the case, then you shouldn’t worry at all. You are not alone. Thousands of Android users across the globe are getting error code 491 just now as you are reading this article. This clearly states how common Google Play Store error code 491 is.

Also Read: How to Run Two WhatsApp account in one Android Device

Few days back I was trying to update an app called Family Guy The Quest for Stuff  but suddenly a pop up appeared and said:

“Family Guy The Quest for Stuff ” can’t be updated. Try again, and if the problem continues, get help troubleshooting, (Error Code: 491).

Google Play Store Error Code 491

This error has nothing to do with the Google Play Store server. However, this can be easily fixed by implementing few easy steps. In the next section, we have given a number of methods to fix Google Play Store Error Code 491. You can opt for any method as per your convenience.

HOW TO FIX GOOGLE PLAY STORE ERROR CODE 491

Let’s not waste any time further and get started by implementing any of the methods given below. Follow each and every step carefully.

METHOD 1: RESTART YOUR ANDROID PHONE

Before going through any complex method, it is better to reboot your device and check if you are now able to download or update the app that was causing the error code 491 to pop up.

  • Just reboot your device.
  • Go to Google Play Store.
  • Try downloading/updating the app that was causing this error.
  • Check if you are able to download the app now.

METHOD 2: CLEAR CACHE AND DATA FOR GOOGLE PLAY STORE

Old cache has found to be one of the major causes for most of the Google Play Store related issues. So clearing cache of Google Play Store and Google Play Services is certainly a good idea to get rid of Google Play Store Error Code 491.

Follow the steps given below to clear Google Play Store cache:

  • Go to Settings.
  • Tap on Applications.
  • Scroll down and select Google Play Store.

Google Play Store Error Code 491

  • Select Clear Data.
  • Now Select Clear Cache.

Google Play Store Error Code 491

Follow the steps given below to clear Google Play Services cache:

  • Go to Settings.
  • Tap on Applications.
  • Scroll down and select Google Play Services.

Google Play Store Error Code 491

  • Select Clear Data.
  • Now Select Clear Cache.

Google Play Store Error Code 491

After implementing the above steps, please check if the error code 491 still persists.

METHOD 3: REMOVE GOOGLE ACCOUNT

Resetting your Google Account is another solution to  fix Google Play Store Error Code 491. Follow the steps given below to reset your Google account:

  • Go to Settings.
  • Select Account and then tap on Google.

Google Play Store Error Code 491

  • Select Account Preferences.

Google Play Store Error Code 491

  • Tap on Delete your Google Account option.

Google Play Store Error Code 491

  • Now go back to Accounts and again add your Google Account.
  • Restart your device and check if the error still persists.

METHOD 4: UNINSTALL UPDATES FOR GOOGLE PLAY APPS

Follow the steps given below to uninstall updates for Google Play Apps:

  • Go to Settings > Apps > Google Play Store.
  • Click on Uninstall Updates button at the bottom.

Google Play Store Error Code 491

  • Restart your device.
  • Try downloading or updating the app that was causing error code 491.
  • Check if the error still persists.

So these were the few methods to fix Google Play Store Error Code 491. Hope you liked this article on How to fix Google Play Store Error Code 491. In case of any issues or concerns, feel free to reach out to us via comments or contact us page. We are always happy to help. Thanks.

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