OnePlus 5 Launcher Error: Error While Retrieving Information from Server

Fix OnePlus 5 Launcher Error: Error While Retrieving Information from Server – OnePlus 5 has been launched recently with everything a phone can have at a much lower price. The phone has been out in the market with superpower Snapdragon 835 processor, the option of 6 GB or 8 GB RAM, and an internal memory of 64 GB or 128 GB. OnePlus 5 is offering a dual camera on the rear end and a front camera. Though the phone if full of extraordinary tech specs, it is facing some sort of criticism in design. The phone has been designed to look quite similar to iPhone, thus losing its own identity.

fix OnePlus 5 launcher error

Just after few days after the launch, many users have reported facing an error while updating the launcher. While updating the launcher, users are getting an error with the following message:

Update for “OnePlus launcher” could not be downloaded due to an error. (Error while retrieving information from the server. [RPC:S-7: AEC-500 XCVJ-LU3J-QNLD2])

fix OnePlus 5 launcher error

So in this article, we will try to provide some methods to fix OnePlus 5 Launcher Error – Update for OnePlus Launcher could not be downloaded due to an error (Error While Retrieving information from the server). Head on to the next section to go through the methods to fix this error. In case of any concerns or issues regarding the fixes provided, feel free to reach out to us via comments.

Also Read: All You Need to Know of iPhone 8

HOW TO FIX OnePlus 5 LAUNCHER ERROR: ERROR WHILE RETRIEVING INFORMATION FROM SERVER

METHOD 1: CHANGE DATE AND TIME ON YOUR ONE PLUS 5

To change date and time on any Android Device, follow the steps as given below:

  • Go to Settings.
  • Choose Date and Time.
  • Set the Date and Time as per your region.
  • Please make sure you are setting the time manually (Turn off Automatic Date and Time, if turned On).
  • Also, select the Correct Time Zone as per your region.

METHOD 2: REFRESH GOOGLE PLAY STORE

Follow the steps given below to Refresh Google Play Store on any Android device.

  • Go to Settings.
  • Choose Application Manager.
  • Select Google Play Store.
  • Now Force Stop Google Play Store.
  • Press Clear Data followed by Clear Cache.
  • After completing these steps, check if the OnePlus 5 launcher error still persists.

METHOD 3: RESET GOOGLE PLAY STORE

Follow the steps given below to reset Google Play Store on any Android device.

  • Go to Settings > Accounts > Google Account.
  • Now Remove account.
  • Repeat all the steps mentioned in Method 2 given above.
  • Follow step 1 of this method.
  • Now Add an account.
  • Try updating the OnePlus 5 launcher and check if the error still persists.

So these were the few methods to fix OnePlus 5 Launcher Error – Update for OnePlus Launcher could not be downloaded due to an error (Error While Retrieving information from the server). Hope you liked this article on How to Fix OnePlus 5 Launcher Error: error while Retrieving Information from Server. In case of any issues or concerns regarding any of the methods mentioned above, feel free to ask via comments. If you get to know any other method to fix OnePlus 5 launcher Error, kindly share that with us, so that it can benefit other users as well. Till then, enjoy your brand new OnePlus 5. Thanks.

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